3.0 Safe to install
Simple, focused remote monitoring for HERO sump systems
HERO CONNECT by Glentronics lets owners of HERO sump pumps (HERO 3000/3900/4400 IB) monitor pump status, receive push/email/text alerts, and access support and FAQs via a Wi‑Fi module and mobile app.
The HERO CONNECT mobile app enables remote monitoring of HERO Sump Pump systems via HERO Connect connected to a Wi‑Fi network. It provides real‑time status visibility and alert notifications, with built‑in product support including FAQs and options.
- Monitor the status of your HERO Sump Pump system.
- Receive push notifications for potential problems.
- Edit alert settings for Wi‑Fi modules.
- Access customer support options (online, phone, or email).
To monitor status, a HERO Sump System and a HERO Connect must be linked to a Wi‑Fi network, enabling remote monitoring of pump activity. If a potential problem arises, the status page displays a red warning with an explanation of the issue. In addition to the status page, notifications can be delivered via email, text message, or push notification, and all methods can be enabled or disabled in the app.
Compatible pump systems:
- HERO 3000
- HERO 3900
- HERO 4400 IB
Overview
Hero CONNECT® is a Freeware software in the category System Utilities developed by Glentronics, INC.
The latest version of Hero CONNECT® is 3.0, released on 08/15/2026. It was initially added to our database on 08/15/2026.
Hero CONNECT® runs on the following operating systems: iOS.
Users of Hero CONNECT® gave it a rating of 5 out of 5 stars.
FAQ
What is Hero CONNECT®?
Hero CONNECT® is a mobile app from Glentronics (U.S. Waterproofing) that lets you remotely monitor and receive alerts from compatible HERO sump pump systems using a Wi‑Fi connected HERO Connect module.
Which HERO sump pump models are compatible with the app?
The app explicitly lists compatibility with HERO 3000, HERO 3900, and HERO 4400 IB sump pump systems.
What can I do with the Hero CONNECT app?
You can view the status of your HERO sump pump system, receive push/email/text alerts about potential problems, edit alert settings for Wi‑Fi modules, and access customer support resources (online, phone, or email).
How do I set up monitoring with Hero CONNECT?
Install the HERO Connect Wi‑Fi module on a compatible HERO pump system, connect that module to your home Wi‑Fi network, then install the Hero CONNECT mobile app and link the module/account to the app to enable remote monitoring and alerts.
What kinds of alerts does the app send?
The app can send push notifications, email, and text message alerts. You can enable or disable each notification method in the app.
What are the device and OS requirements for the app?
On iOS, the app requires iOS 9.0 or later. The App Store listing also indicates compatibility with iPhone, iPod touch, and newer macOS/visionOS environments where supported.
What data does the app collect and how is privacy handled?
According to the App Store listing and developer policy, the app may collect contact information (name, email, phone, physical address) linked to you for app functionality, and non‑linked usage/analytics and diagnostics data. The developer's privacy policy on heroconnectusw.com provides more details.
What should I do if the app shows a red warning or problem status?
The app’s status page will explain the specific problem. Follow any on‑screen guidance, check your pump and Wi‑Fi module connections, and contact customer support through the app (online, phone, or email) if you need further help.
How do I change or disable alert settings?
Open the Hero CONNECT app, go to the settings for your HERO Connect Wi‑Fi module or alerts, and enable or disable push, email, or text notifications as desired.
Where can I get customer support for Hero CONNECT?
Customer support options (online resources, phone, and email) are available from within the Hero CONNECT app and via the developer (Glentronics / U.S. Waterproofing) contact channels listed in the app and on the product website.
David Fischer
I am a technology writer for UpdateStar, covering software, security, and privacy as well as research and innovation in information security. I worked as an editor for German computer magazines for more than a decade before joining the UpdateStar team. With over a decade of editorial experience in the tech industry, I bring a wealth of knowledge and expertise to my current role at UpdateStar. At UpdateStar, I focus on the critical areas of software, security, and privacy, ensuring our readers stay informed about the latest developments and best practices.
Latest Reviews by David Fischer
- Fishsurfing — social fishing app with powerful maps and trip tools
- Crazy Doctor Prankster Chaos — Silly Hospital Tycoon with Whimsical Pranks
- CCM System App — Practical facilities & maintenance tracker for retail operations
- Binghamton Campus Recreation — a customizable, Fusion-integrated app for easy campus rec management
- Faith-focused meditation and journaling app with daily biblical affirmations
Screenshots (Click to view larger)
Latest Reviews
Uninstall Tool
Uninstall Tool - Efficiently Remove Unwanted Software
WD Security
Protect your hard drive with WD Security software.
BitDefender Antivirus Plus
BitDefender Antivirus Plus: Advanced Protection Against Cyber Threats
Nikon Message Center
Stay Connected with Nikon Message Center!
FreeTube
Enjoy ad-free YouTube with FreeTube by PrestonN!
Malwarebytes Windows Firewall Control
Enhance Your Firewall Protection with Malwarebytes Windows Firewall ControlRelated
Body Fat Percentage
Simple and Effective Tool for Tracking Body Fat
Consumer TPMS
Stay Ahead of Tire Trouble with Consumer TPMS by PressurePro Inc.
DateTimeWidget
The DateTimeWidget presents date and time information in a widget that can conveniently be placed on the home screen of your iOS device.
Dorm Inspections
The tedious task of handwriting room inspection forms can be a significant burden for many professionals. This app offers a solution designed to streamline the inspection process.
Fleet TPMS
The PressurePro Fleet App, developed by a recognized leader in Tire Pressure Monitoring Systems (TPMS), offers a sophisticated solution for real-time tire performance monitoring.
Grundfos Energy Check Tool
The primary objective of an Energy Check is to assess the potential for energy savings in existing pump installations. This evaluation is based on available pump data, including specifications from the nameplate—such as flow rate (Q), head …
|
UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition! |
|
Google Chrome
Fast and Versatile Web Browser |
|
Microsoft Edge
A New Standard in Web Browsing |
|
Microsoft OneDrive
Streamline Your File Management with Microsoft OneDrive |
|
Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications |
|
Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package! |
Browse
Latest Updates
mibankers 4.0.2098403403
The Michigan Bankers Association app provides access to MBA activities, conference information, advocacy updates, and calls to action.
Readdy - Reading Assistant 2.1.0
Readdy provides reading assistance for people with dyslexia and other reading disabilities, enabling easier access to important documents or books across devices.
Ilma Parents Portal 1.1.2
Ilma Parents Portal is a community-focused application designed to streamline communication among parents connected to Ilma Girls’ School.
Crazy Boomerang 1.0
The game centers on a two-chance slicing mechanic powered by a boomerang. A single gesture launches the boomerang on a returning arc, allowing a second opportunity to strike enemies and defeat targets.
